Last Updated: September 3, 2026
This document sets out how payment and billing work when you shop with llona.
Accepted Payment Methods
llona offers a range of secure ways to pay so checkout stays simple. We accept credit and debit cards (Visa, MasterCard, American Express), PayPal, Afterpay where available, Apple Pay and Google Pay, and bank transfers for bulk orders only, which you can arrange by contacting us. All payments are processed in United States Dollars (USD).
Payment Processing
Payment is taken at the time of purchase. Orders are neither processed nor shipped until payment clears in full. If a payment is declined or fails, the order is not confirmed.
Pricing and Currency
Every price shown on llona.us is listed in United States Dollars (USD). Prices may change at any time without notice. Applicable taxes, duties, or shipping fees are calculated and shown at checkout.
Secure Payment Processing
llona uses SSL encryption and established payment gateways to protect your personal and payment information. We neither store nor have access to your card number or full payment details.
Refunds and Chargebacks
Refunds follow our Refund Policy. Chargebacks that are unauthorized or fraudulent will be investigated and disputed. If a billing problem comes up, please write to us first at info@llona.us so we can sort it out quickly.
Fraud Prevention
llona may cancel, refuse, or hold any order we suspect involves fraud or unauthorized activity. Additional identity verification may be requested on high value or flagged transactions.
Changes to This Policy
We may update these Billing Terms and Conditions at any time. Changes appear on this page with a revised Last Updated date, and we encourage you to look it over from time to time. Continuing to use our website after a change means you accept the updated policy.
Contact Information
Store Address: 10506 Central Ave NE, Blaine Minnesota 55434, United States
Store Email: info@llona.us
Store Phone: +17633345233
Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (Central Time)
We do our best to reply to your e-mail within 1–2 business days.