Shipping policy

Last Updated: September 3, 2026

At llona we want the buying experience to be as considered as the products themselves, and that starts with being clear about shipping. Every order shipped within the United States ships free.

Shipping Locations

This policy applies to orders shipped within the United States.

Delivery Times

Order Cutoff Time: 2:00 PM Central Time. Orders placed after this time are processed the next business day, which can add a day to the delivery estimate.

Order Handling Time: 1–2 business days, Monday to Friday. Once your order is processed it is handed to one of our trusted carriers.

Transit Time: 7–9 business days, Monday to Friday.

Estimated Delivery Time: 8–11 business days.

Delivery times are estimates and can shift for reasons outside our control.

Carrier Services

We work with reliable carriers to deliver orders within the United States, including USPS, UPS, and FedEx.

Shipping Costs

Free Shipping: every order within the United States qualifies for free shipping, with no minimum order requirement.

Paid Shipping: for destinations outside our free shipping zones, shipping costs are calculated and shown at checkout.

Delivery Issues

If anything goes wrong with a delivery, whether a delay or a lost package, contact our customer service team right away. We will help track it down and make sure your order reaches you.

Tracking Your Order

Once your order ships you will receive an email with your tracking number. You can follow your shipment on our Order Tracking Page: https://llona.us/apps/trackyourorder

Changes to This Policy

We may update this Shipping Policy at any time. Any changes appear on this page with a revised Last Updated date, and we encourage you to review it periodically. Continued use of our website after a change constitutes acceptance of the updated policy.

Questions? Visit our FAQ page or contact our customer support team.

Contact Information

Store Address: 10506 Central Ave NE, Blaine Minnesota 55434, United States
Store Email: info@llona.us
Store Phone: +17633345233
Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (Central Time)
We do our best to reply to your e-mail within 1–2 business days.